Putting recruitment and onboarding back in focus

It’s easy to let recruitment and onboarding become a blind spot

In today's competitive hiring market, your recruitment and onboarding processes can’t just be about filling positions—they’re critical touchpoints in your business’s ongoing success.

Are you experiencing these common challenges?

  • Hiring managers struggling with lengthy, inefficient processes and tools that are tricky to use

  • Qualified candidates dropping out mid-way through recruitment

  • New hires taking too long to reach full productivity

  • Valuable customers being lost through poor candidate experiences

  • Rising recruitment costs with diminishing returns

Services to suit your goals

Our targeted Recruitment and Onboarding eXperience (ROX™) services are designed to help you elevate recruitment and onboarding as the strategic functions they deserve to be.

  • Understand where you are today + create the case for change

    • ‘Mystery candidate’ evaluation of hiring process

    • Candidate and hiring manager interviews

    • Expert review of documentation, systems and processes

    • Health check results dashboard

  • Understand your opportunity in depth and the investment case

    • Detailed research that ‘pops the hood’ on what hiring managers, candidates and new starters need, and how your organisation responds

    • Useful tools to understand and communicate research insights

    • Future state vision and experience design

    • Transformation priorities and roadmap

    • Opportunity and investment case

  • Navigate the recruitment and onboarding technology market and make a selection that achieves your vision

    • Tailored evalution approach to complement your procurement policies

    • Market scan and vendor engagement

    • Facilitated user testing, expert reviews and vendor demo sessions

    • Detailed business case

  • Set a path for the successful delivery of your vision

    • Detailed delivery planning

    • Vision/vendor alignment

    • User adoption and readiness planning

    • Success measurement and benefit realisation planning

  • Hold the course to realise the benefits of your investment

    • Change adoption planning and delivery

    • Success measure and benefit tracking and analytics

    • Remediation and risk response planning

    • Tactical, targeted adjustments to solution to support adoption and benefits

  • Test the experience to confirm impact

    • Design and delivery of a protoype

    • Experiment implementation and management

    • Results analysis and reporting

Useful materials that help you drive change

Moments that matter

Moments that matter

ROX service blueprint

ROX service blueprint

Prototype new starter guide

Prototype new starter guide

ROX persona library

ROX persona library

We partner with forward-thinking leaders who want to make their recruitment and onboarding experiences a strategic advantage

Making it fun and efficient to recruit and retain the best in restaurants

  • Moment maximiser

  • Tech selection

  • Solution prototyping

Standing out in a highly-competitive aged care recruitment marketplace

  • Moment maximiser

  • Tech selection

Identifying what’s needed to help new centre management employees make a faster, smoother start

  • Health check

  • Moment maximiser

Helping age-diverse jobseekers shine when the hiring experience is forced to change

  • Solution prototyping

  • Preparing to implement

Take the first step

Drop a line to our HR Principal, Jon D’Souza, to discuss how we might help elevate your recruitment and onboarding practices into a competitive advantage.