Chasing the value of living services

Like many organisations, you’ll likely have a rich back-catalogue of services: ‘things you do’ and ‘things you offer’. But it’s also likely not all of them are still creating value, so you’re not getting your return on investment. How do you work out whether it’s worth staying the course with a few changes, or whether it’s time to cut and run?

We’ve created a handy chart to help you consider what might be stopping your service from realising its true value and what you can do about it.